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We want your experience with NuptialNET to be pleasant one and we want
you to be satisfied with the merchandise you purchase. Once an order
is place via Order Form, Email, FAX or phone, it will be processed for
Credit Card Verification, stock availability and shipping requirements.
At this time, your order has been accepted and placed. After this time,
any Customer Cancellations will be accepted by Email
or FAX only! NO PHONE CANCELLATIONS WILL BE
ACCEPTED! NO EXCEPTIONS!
If our delivery date does not meet with your approval after a conformations
has been sent you via Email, then you must contact NuptialNET immediately
so we may provide a solution or cancel your order. As long as NuptialNET
can meet the delivery date stated in your order, we will consider the
order accepted and ready for processing. This
date should be the date you want to receive the shipment by.
It is the customers responsibility to inform NuptialNET of any SPECIAL
conditions for the shipment. Once the order has been shipped, it can
not be recalled or canceled.
Order with engraving or any other special requirements can not be canceled
and will be charged to the Buyers Credit Card Account in full and shipped
to the address provided by the buyer. Orders placed with an invalid
or erroneous Email Address or Phone Number that would prevent NuptialNET
from contacting the Buyer will be processed and shipped to the address
provided..
It is the buyers responsibility to read and understand all the terms
and conditions of this sale. If you have any questions, please contact
NuptialNET at (408)378-0387 8am to 5pm Pacific Time before your
order is placed.
Total time from Order placement until you receive the order is equal
to:
TOTAL DELIVERY TIME = Stock Availability
+ Shipping Method
When you place an order with NuptialNET, you are asked for a "Required
or Wedding Date (Whichever comes First". This is how we can determine
if NuptialNET can deliver your order in time. This should be the date
you want your order by. IF YOU DO NOT PROVIDE THIS DATE, WE WILL
DELIVERY YOUR ORDER WHENEVER IT IS READY. This may include extra
time for an item(s) that is not currently in stock or an item(s) that
is on Back Order from the manufacturer. If we can not meet you delivery
requirements, we will let you know and you may cancel your order without
any changes or accept a different delivery date. You will be notified
of this via Email.
There will be a 20% Cancellation/Processing
Fee made to your Credit Card for all canceled orders.
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